The Artificial Lawn Warehouse   

COPYRIGHT

All content and functionality on this platform, including text, graphics, logos, icons and images and the selection and arrangement thereof is the exclusive property of Code or its licensors and is protected by English and international copyright laws. All rights are reserved.

TRADEMARKS

The trademarks, service marks, designs and logos (collectively, the “Trademarks”) displayed on the Site are the Trademarks of the ARTIFICIAL LAWN WAREHOUSE  and its licensors. You agree that you will not refer to or attribute any information to the ARTIFICIAL LAWN WAREHOUSE  or its licensors in any public medium (eg press release, websites) for advertising or promotional purposes, or for the purpose of informing or influencing any third party, and that you will not use or reproduce any Trademark of, or imply any endorsement by or relationship with, the ARTIFICIAL LAWN WAREHOUSE  or its licensors.

COOKIES POLICY

1. The information provided by you to us during your use of the services, or otherwise when using the website will be held by us on our servers and computers and used by us to review, develop and improve the website and on-line services and to enable us to provide you with relevant information as requested by you and also information concerning our marketing programmes.
2. We may inform you from time to time about new features and services which we believe may be of interest to you. Should you not wish to receive such information from the 

ARTIFICIAL LAWN WAREHOUSE or from an affiliated third party you may so elect by indicating on the enquiry form or otherwise when using the website your desire not to receive such additional information.
3. We will not sell your personal information. However, we may disclose information or data which is provided by you on the enquiry form or otherwise when using the website to other companies or organisations, carefully selected by us, who may send information to you from time to time. If you do not want your information or data to be used or disclosed in this way, you may so elect by indicating on the enquiry reply form or otherwise when using the website your desire not to receive such additional information.
4. Due to the nature of the Internet, the information and data provided by you may be transferred outside the country where it is submitted to us. If you are submitting such information or data from a country within the European Economic Area (“EEA”) it is possible that it will be transferred outside the EEA.

5. We will not hold such information or data for any longer than is necessary for the purposes set out in this policy statement.
6. The website may include hyperlinks to other websites. Your use of such hyperlinks is subject to this policy statement. If you use the hyperlinks then you will be leaving the website. Your access and use of other websites will not be governed by this policy statement and it is your responsibility to check the other websites and the privacy policies that may govern those sites to ascertain how your information and data will be treated if you access and use them.
7. You have the right to request access to and/or the correction or deletion of any personal information about you held by us.
8. By accepting this policy statement you consent to the use (including processing and storage), transfer and disclosure of your information and data referred to in this policy statement for the purposes set out in this policy statement.
9. Submitting an application or contact form constitutes and enquiry to the 

ARTIFICIAL LAWN WAREHOUSE . We assume that enquirers are interested in our services, and you may therefore be contacted by one of our consultants over the phone or over email. If you want to opt out of any such communications or have any concerns, please contact us by emailing info@artificiallawnwarehouse.co.uk.
10. By filling in your details on one of our forms, we will assume that you are interested in hearing more about our services and partners and you will receive marketing emails from the ARTIFICIAL LAWN WAREHOUSE. We will always allow you the option to opt out of receiving such communications. You can do so by clicking ‘unsubscribe’ in the email message, or by emailing info@theartificiallawnwarehouse.co.uk and requesting to be removed from our mailing lists.
11. By submitting any form (such as a free – survey form or contact forms) on this website you agree to the usage and storage of your information by the ARTIFICIAL LAWN WAREHOUSE. We will use your data for administrative and marketing purposes for our business only. Your details may be shared with third parties for marketing and administrative purposes for the

ARTIFICIAL LAWN WAREHOUSE only. If such a process occurs, appropriate security measures will be undertaken.

USE OF SITE CONTENT

You may not otherwise reproduce, modify, distribute, transmit, post, or disclose the Site Content without the ARTIFICIAL LAWN WAREHOUSE prior written consent.

DISCLAIMER

Although the ARTIFICIAL LAWN WAREHOUSE. attempts to ensure that the information presented on this website and affiliate pages owned by the ARTIFICIAL LAWN WAREHOUSE. is accurate, the information is only intended as a general guide and does not form part of any contract nor is any guarantee given. Although the ARTIFICIAL LAWN WAREHOUSE . have taken care that all information is accurate at the time of publishing, we cannot guarantee that all information is correct as the information provided is subject to change without notice. the ARTIFICIAL LAWN WAREHOUSE. are not liable for any damages or losses resulting from any information provided on this website or other affiliate pages owned by the

ARTIFICIAL LAWN WAREHOUSE. We cannot guarantee that resources are always available, and free from any defects, including viruses. This should be taken into account when resources are accessed. All access and use is at the user’s own risk. the ARTIFICIAL LAWN WAREHOUSE. may provide hyperlinks to other websites on this website or on other affiliate pages owned by us. This does not mean that the ARTIFICIAL LAWN WAREHOUSE endorses the content on these websites or ensures its accuracy in any way, even when a commercial charge applies. Individual users are responsible for any charges their use may incur.

THIRD-PARTY WEBSITES

We may provide links to third-party websites. the ARTIFICIAL LAWN WAREHOUSE has no responsibility for these third-party websites, which are governed by the Terms of Use and privacy policies, if any, of the applicable third-party content providers.

GOVERNANCE

These Terms and conditions are governed by and shall be constructed in accordance with the Laws of England and under the jurisdiction of the English Courts.

PRIVACY POLICY

1. The information provided by you to us during your use of the services, or otherwise when using the website will be held by us on our servers and computers and used by us to review, develop and improve the website and on-line services and to enable us to provide you with relevant information as requested by you and also information concerning our marketing programmes.
2. We may inform you from time to time about new features and services which we believe may be of interest to you. Should you not wish to receive such information from the

ARTIFICIAL LAWN WAREHOUSE or from an affiliated third party you may so elect by indicating on the enquiry reply form or otherwise when using the website your desire not to receive such additional information.
3. We will not sell your personal information. However, we may disclose information or data which is provided by you on the enquiry reply form or otherwise when using the website to other companies or organisations, carefully selected by us, who may send information to you from time to time. If you do not want your information or data to be used or disclosed in this way, you may so elect by indicating on the enquiry reply form or otherwise when using the website your desire not to receive such additional information.
4. Due to the nature of the Internet, the information and data provided by you may be transferred outside the country where it is submitted to us. If you are submitting such information or data from a country within the European Economic Area (“EEA”) it is possible that it will be transferred outside the EEA.
5. We will not hold such information or data for any longer than is necessary for the purposes set out in this policy statement.
6. The website may include hyperlinks to other websites. Your use of such hyperlinks is subject to this policy statement. If you use the hyperlinks then you will be leaving the website. Your access and use of other websites will not be governed by this policy statement and it is your responsibility to check the other websites and the privacy policies that may govern those sites to ascertain how your information and data will be treated if you access and use them.
7. You have the right to request access to and/or the correction or deletion of any personal information about you held by us.
8. By accepting this policy statement you consent to the use (including processing and storage), transfer and disclosure of your information and data referred to in this policy statement for the purposes set out in this policy statement.
9. Submitting an application or contact form constitutes and enquiry to the

ARTIFICIAL LAWN WAREHOUSE. We assume that enquirers are interested in our services, and you may therefore be contacted by one of our consultants over the phone or over email. If you want to opt out of any such communications or have any concerns, please contact us by emailing info@artificiallawnwarehouse.co.uk.
10. By filling in your details on one of our forms, we will assume that you are interested in hearing more about our services and partners and you will receive marketing emails from the ARTIFICIAL LAWN WAREHOUSE. We will always allow you the option to opt out of receiving such communications. You can do so by clicking ‘unsubscribe’ in the email message, or by emailing info@artificiallawnwarehouse.co.uk and requesting to be removed from our mailing lists.
11. By submitting any form (such as a free – survey form or contact forms) on the 

ARTIFICIAL LAWN WAREHOUSE website you agree to the usage and storage of your information by the ARTIFICIAL LAWN WAREHOUSE. We will use your data for administrative and marketing purposes for our business only. Your details may be shared with third parties for marketing and administrative purposes for the ARTIFICIAL LAWN WAREHOUSE. If such a process occurs, appropriate security measures will be undertaken.

PLEASE NOTE

All our products are fully checked & tested before we send them out, but in the unlikely event of any faulty or damaged item(s) then please refer to our policy below.

RETURNS POLICY

Custom-cut grass or custom-cut underlays can not be returned unless there is a defect in the product. If you receive a damaged product from the Artificial Lawn Warehouse then you are advised to inform our customer service team within 24 hours of delivery by email. The email address to contact us is info@theartificiallawnwarehouse.co.uk.

 Should we accept your return we will inform you of the possible lead time and arrange a refund or replacement product(s) within the agreed time. When we receive an unwanted item(s), we will deduct a 5% admin fee (Unless on Faulty Items).

REFUND POLICY

If your refund request is accepted by us then you must return the item(s) back to us within 7 working days of the date of us confirming approval to issue a refund. You must return the 'Customer Return Form' that we would have sent to you  via email when you requested a refund/return.

 

PLEASE BE AWARE THAT WE MAY TAKE LEGAL ACTION AGAINST ANYONE THAT DELIBERATELY DAMAGES ANY OF OUR PRODUCTS IN ORDER TO RECEIVE A REFUND/EXCHANGE.